NABD help desk customer service software allows
you to manage your support services more efficiently, treating
each and every incoming request as unique, traceable ticket. Implementing help desk software
is one of the easiest changes you can make to quickly improve customer service.
The NABD help desk is user-friendly, and extremely easy to learn and use. It is
designed to make your support operation more efficient and manage to improve
client satisfaction by delivering best in class service. You and your team will
be able to quickly and efficiently resolve customer inquiries received via
email, ticket and live chat. Support emails are automatically converted into
actionable tickets and tracked to ensure issues are resolved & closed in a
timely and professional manner. Helpdesk customer service software is fully integrated so website visitors can
receive real-time support without leaving your website.
Tuesday 29 March 2016
Help Desk customer support software
Help desk customer support software helps in technical support with time
saving tools. Our help desk software comes with an internal Knowledge Base that
allows agents to quickly refer to information and processes without losing
their place.
Help desk customer support software has many advantages:-
· Help desk software efficiently handle
both online and offline issues
· With the help of help desk software
system in place does not need to expand its telephone call management system
· Help desk software ensure that a
business offers 24*7 customer supports
· Help desk software detect your
problem etc
Help desk customer support software has positive influence on the end
user client. NABD has been specifically designed for the IT service management
environment. Benefit of help desk management software is they know that a large
part of the daily running of a helpdesk is automated by the effective use of help desk software. Many of help desk
software solution offer a self help, allowing the staff member of company to
submit the help desk request directly to help desk system.
Monday 28 March 2016
Help Desk customer service software
NABD know
that the requirement gathering process is very time consuming. We improve end
user satisfaction and resolution rates while reducing costs by allowing your help desk technician to track their
work more effectively. Staying connected with your customer and collaborating
in real time is an integral part of delivering customer service. NABD makes it
easy and natural by integrating and showing conversation in real time from
multiple channels on single screen.
The NABD help desk is user-friendly, and extremely easy to learn and use. It is
designed to make your support operation more efficient and manage to improve
client satisfaction by delivering best in class service. You and your team will
be able to quickly and efficiently resolve customer inquiries received via
email, ticket and live chat. Support emails are automatically converted into
actionable tickets and tracked to ensure issues are resolved & closed in a
timely and professional manner. Helpdesk customer service software is fully integrated so website visitors can
receive real-time support without leaving your website.
Monday 21 March 2016
Zendesk Alternative
Zen desk alternative is the proven cloud based customer
services software solution that is the fastest way to enable great customer
service in company of all sizes industries. It is easy to use it is loved by
support teams and their customer worldwide.
You can access it anywhere from your device.
NABD system decided to build zendesk (or Freshdesk which
is known as an affordable zendesk alternative and it is also very popular
choice for smaller business, or Zoho
support is also a zendesk alternative which is best suited to companies
that tight integration between their customer service and other software
system, or Helpscout it is easy to
use no manual training required. Or (any other number of similar solution)alternative.
If anyone looking for a flexible support center which can
grow with you team and add the features you need over time, Zendesk alternative
is great option. NABD offer the same
priority support to our entire customer irrespective if they are on cheaper
plan.
Thursday 17 March 2016
Help Desk customer service software
Help desk customer service software allow you to manage your support
service more efficiently, treating every incoming request as a unique,
traceable ticket. NABD know the importance of being able to respond to customer
in a timely manner. We help in our all customer interaction from across the
channel in to a single & clean interface. You can continue this
conversation easily. Through email, phone, chat, social media, self service
portal etc. the foundation of any help desk service system must be the
efficient management and tracking of tickets. While it may sound obvious, the
ability to effectively organize and monitor your activity.
Features of
help desk customer service software:-
Outstanding
ticket management & tracking
Knowledge
based data
Quick access
of statistics
User
friendly Interface
Quick
Implement & support
help desk customer service software the requirement gathering process is very time consuming. We improve end
user satisfaction and resolution rates while reducing costs by allowing your help desk technician to track their
work more effectively. Staying connected with your customer and collaborating
in real time is an integral part of delivering customer service. NABD makes it
easy and natural by integrating and showing conversation in real time from
multiple channels on single screen
Monday 14 March 2016
Help Desk customer service software
Help desk customer service software allow you to manage your support
service more efficiently, treating every incoming request as a unique,
traceable ticket. NABD know the importance of being able to respond to customer
in a timely manner. We help in our all customer interaction from across the
channel in to a single & clean interface. You can continue this
conversation easily. Through email, phone, chat, social media, self service
portal etc. the foundation of any help desk service system must be the
efficient management and tracking of tickets. While it may sound obvious, the
ability to effectively organize and monitor your activity.
Features of
help desk customer service software:-
Outstanding
ticket management & tracking
Knowledge
based data
Quick access
of statistics
User
friendly Interface
Quick
Implement & support
NABD know
that the requirement gathering process is very time consuming. We improve end
user satisfaction and resolution rates while reducing costs by allowing your help desk technician to track their
work more effectively. Staying connected with your customer and collaborating
in real time is an integral part of delivering customer service. NABD makes it
easy and natural by integrating and showing conversation in real time from
multiple channels on single screen.
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